Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of products, services, educational materials, platforms, and communication channels provided by Vaera Essence (“Vaera,” “we,” “our,” or “us”). By purchasing from or interacting with Vaera Essence, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to purchase products or services from Vaera Essence. By placing an order, you confirm that all information provided is accurate and complete.
2. Medical Disclaimer
Vaera Essence provides wellness support, educational resources, and access to compounded products through licensed healthcare and pharmacy partners when applicable.
Information shared by Vaera Essence is for educational and informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding your medical condition or treatment plan.
Compounded medications are prepared specifically for individual patients pursuant to a valid prescription when required.
3. Product Quality & Testing
We are committed to transparency, safety, and quality.
Vaera partners with licensed compounding pharmacies that adhere to rigorous quality standards. We also conduct third-party testing through U.S.-based independent laboratories to help ensure product quality, purity, sterility, and consistency.
Vaera is proud to be one of the only GLP-1 providers that performs comprehensive testing beyond standard requirements, including:
- Purity & quantity testing
- Bacterial endotoxin testing
- Heavy metal testing
- Sterility testing
Clients may also request a Certificate of Analysis (COA) for additional information regarding their compounded medication or product batch.
4. Ordering Process
Orders must be submitted through our official communication channels or approved intake forms. Customers are responsible for ensuring all submitted information is accurate before completing payment.
We reserve the right to decline or cancel orders at our discretion.
5. Payments
We only accept payments made through Vaera Essence’s official payment channels and QR codes. Payments sent to unauthorized accounts, agents, or impersonators will not be recognized.
Customers are responsible for verifying payment details before completing transactions.
6. Shipping & Delivery
Shipping timelines may vary depending on product availability, location, courier operations, weather conditions, or other external factors.
Once an order has been shipped, Vaera Essence is not responsible for courier-related delays, damages, losses, or delivery failures. Customers requesting shipping insurance must notify us prior to shipment.
7. Returns, Refunds & Exchanges
Due to the nature of wellness products and compounded medications, all sales are final.
We do not offer returns, refunds, or exchanges unless otherwise required by law or approved on a case-by-case basis for damaged or incorrect orders.
8. Communication
All official communication must be conducted through Vaera Essence’s verified channels. Transactions or conversations made outside our official accounts will not be recognized.
Official Contact Information:
📞 Viber: +63 993 805 4712
📧 Email: thevaeraessence@gmail.com
📘 Facebook: Vaera Essence
📸 Instagram: @thevaeraessence
9. Limitation of Liability
To the maximum extent permitted by law, Vaera Essence shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
- Improper use or handling of products
- Failure to follow medical guidance
- Unauthorized payments or scams
- Courier delays or delivery issues
- Allergic reactions, sensitivities, or individual outcomes
By using our services, you acknowledge that wellness and medical outcomes may vary from person to person.
10. Privacy Policy
We respect your privacy and confidentiality.
Personal information collected by Vaera Essence will only be used for order fulfillment, communication, customer support, and related operational purposes. We do not sell or intentionally disclose customer information to unauthorized third parties.
11. Changes to Terms
Vaera Essence reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised Terms.
By placing an order or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.